Hi, Zendesk failed to authenticate my email forwarding credentials from the Shopify domain.
I input the correct DNS Setting to ensure access. However, ZD failed to authenticate our email forwarding. Do you have any suggestion on how to fix this? 
Question
Email Forwarding ERROR/FAILED
- Community Manager
Hey Patrick, I see you have a ticket open with our Customer Care team regarding this issue. They will continue working with you to get this error fixed. Thanks for reporting this!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.