No tickets in this view | The place for Zendesk users to come together and share
Skip to main content
Nathalia11
Nathalia11
October 5, 2023
Question

No tickets in this view

  • October 5, 2023
  • 4 replies
  • 38 views

I would like to report on Ticket offers, but some tickets display this message: No tickets in this view. Help. I would like to know the reason for this message and how I can access the content of this message.

4 replies

Brett Bowser
Brett BowserCommunity Manager
Community Manager
October 12, 2023
Hey Nathalia, 

Can you select the drop-down option next to  Tickets requested (0) and see if there's any tickets that the user is CC'd on?  I'm thinking that is why it's showing 1 ticket under the users profile which is expected behavior. 

Let me know!
C
CFPH_CS_01
November 2, 2023

Getting the same error message but with me, it has number 2 on the requested ticket but nothing

G
Gabriel32Employee
Employee
November 6, 2023
Hi there,

We noticed that you have submitted a separate conversation, and our team is already handling this inquiry. We would suggest continuing this on the ticket to further check the issue, and you should receive a notification moving forward once our team responds to the ticket conversation that you have submitted.
 
Thank you!
 
C
CFPH_CS_01
November 6, 2023

Hi Gabriel Manlapig,

Good day

Appreciate the update it has been more than 3 days now and our end users' customers are getting frustrated is there a way to have this one expedited or even looked at?  

 

 

Terms & ConditionsAccessibility statement