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Eduardo12
Eduardo12
August 7, 2023
Question

Ticket attachments

  • August 7, 2023
  • 1 reply
  • 26 views

Is it possible to make attachments open directly on their respective programs like word, and pdf, instead of having to download everything?

 

 

    1 reply

    Christine17Employee
    Employee
    August 9, 2023
    Hi Eduardo,
     
    Currently, there's no option to open with or open attachments directly to programs.
     
    If you have some time, I recommend that you start a post about this in our Feedback - Ticketing System (Support) using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
     
    Thanks,
    Christine
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