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Sara25
Sara25
February 9, 2024
Question

Tickets View for end users

  • February 9, 2024
  • 1 reply
  • 53 views

is there a way to customise the end user view? 

I want the users of a specific organisation to view the tickets with specific columns. is that possible?

1 reply

Brett Bowser
Brett BowserCommunity Manager
Community Manager
February 12, 2024

Hey @sara25 ,

I would recommend taking a look at the New Request List Experience that is currently in open beta. This will provide you with more customization options without the need of heavy custom code. If the beta doesn't have what you're looking for, then you will most likely need to get a developer involved to customize the experience for specific organizations. 

I hope this helps!

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