It would be great to automatically see support tickets for an individual show up on any deal that they are associated with as opposed to just deal-specific tickets.
Feedback submitted
Zendesk Support integration with Zendesk Sell
This topic has been closed for replies.
FYI, we love the integration!
- Product Manager
Hi Jason, glad you like the integration!
The integration shows the tickets based on email and phone number search in Support. So on a deal card, you should see all the tickets, that can be connected with the email addresses of people and companies that are associated with this particular deal.
Based on that, if you know there are some tickets missing please let us know and we will investigate.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.