Is there a way to start a call in Zendesk Talk by clicking a link in a third party app? I want to be able to click a link (i.e. https://zendesk.com/call/+1234567890) to open ZD Talk and automatically start a call.
It would be of a lot of help, since we right now have to dial manually all numbers.
Question
Click link to start call in Zendesk Talk
This would be a great feature
Any news on this feature? It would be very useful
- Employee
Hello Louis,
Unfortunately, we don't have any updates on the requested feature just yet. We encourage you to check out our updates page here - What's new in Zendesk to stay in the loop about our products.
Unfortunately, we don't have any updates on the requested feature just yet. We encourage you to check out our updates page here - What's new in Zendesk to stay in the loop about our products.
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Hi Manuel,
As of the moment, there is no native way to set up click-to-call via Zendesk Talk. We understand your need for this functionality so I am marking this ticket as Product Feedback.
We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.