Welcome to the A.I. User Group 👋 | The place for Zendesk users to come together and share
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Welcome to the A.I. User Group 👋

  • April 3, 2026
  • 2 replies
  • 22 views
Sheyla

Welcome! Before things get started, a few quick notes from the Community team.

Your group leader
This group is led by Eric (​@Eric27) from Stylo, a Zendesk expert who specializes in helping teams explore AI in customer service. They're here to facilitate conversations, shape events around what matters to you, and share practical insights from hands-on experience. Keep an eye out for their posts!

Group guidelines

  • Be kind and constructive—we're all here to learn from each other
  • Share questions, ideas, and wins
  • Have a topic you'd like to see covered? Post it or reach out to Eric directly

Catch up on past events
Want to see what this group has covered before? Check out the Event Archive for recordings and recaps.

That's it from us—this space is yours. 🎉

      2 replies

      AJ A
      • AJ A
      • Newcomer
      • April 9, 2026

      Since the group is still new, one small suggestion: consider renaming it from “A.I. User Group” to “AI User Group.” The industry has largely standardized on “AI” without periods, so this may align better with common usage.

      Just a suggestion.

      AJ

        Sheyla
        • SheylaCommunity Manager
        • Author
        • Community Manager
        • April 9, 2026

        Since the group is still new, one small suggestion: consider renaming it from “A.I. User Group” to “AI User Group.” The industry has largely standardized on “AI” without periods, so this may align better with common usage.

        Just a suggestion.

        AJ

        ​@AJ A You’re absolutely right - updated! 

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