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Randy12
April 29, 2021
Accepted

Side Conversation Improvements

Related products:Support
  • April 29, 2021
  • 23 replies
  • 111 views

Would like to be able to insert tables or grids that retain their formatting when pasting them into side conversations. For example, if you copy a calculation grid from Excel and paste into a side conversation, it removes all the formatting and is very difficult to view. This works fine in the standard part of ZenDesk tickets, as the grid stays intact, formatted correctly, but does not in side conversations. Is there a way to have side conversations function the same as the regular Public Reply and Internal Note sections do?

23 replies

August 24, 2023

Dear @toby12, do we have any update regards this matter?

Thanks

Sydney11
October 10, 2023

I made a bigger feedback post for all limitations and included this post in it: Side Conversation Limitations – Zendesk help

Brett Bowser
Community Manager
April 29, 2026
Feedback submittedAccepted