I’m Brett Bowser (yes, like the Mario villain, no princess stealing planned). I’m a Community Engagement Manager at Zendesk.
Why I’m here
To hang out with you, make the community useful and fun, and make sure your feedback reaches the right folks. I run our forums, help shepherd product feedback with Product, and put on various virtual events here at Zendesk.
Zendesk superpower
I’ve been at Zendesk for 10+ years, three in Customer Support and seven on the Community team. If I had to pick a superpower, it’d be the ability to empathize with users when they’re having a rough experience and to be their voice inside Zendesk.
Off the clock
- Hanging with my wife and our 6-year-old (he’s now in karate and swimming lessons)
- Herding three dogs and two cats
- Playing RPGs and doing a bit of pyrography in my spare time 🎮🔥
Welcome to the new Zendesk community experience and super excited to have all of you here with us!


