Brett, from the Zendesk Community team | The place for Zendesk users to come together and share
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Brett, from the Zendesk Community team

  • April 9, 2026
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Brett Bowser

I’m Brett Bowser (yes, like the Mario villain, no princess stealing planned). I’m a Community Engagement Manager at Zendesk.

Why I’m here

To hang out with you, make the community useful and fun, and make sure your feedback reaches the right folks. I run our forums, help shepherd product feedback with Product, and put on various virtual events here at Zendesk.

Zendesk superpower

I’ve been at Zendesk for 10+ years, three in Customer Support and seven on the Community team. If I had to pick a superpower, it’d be the ability to empathize with users when they’re having a rough experience and to be their voice inside Zendesk.

Off the clock

  1. Hanging with my wife and our 6-year-old (he’s now in karate and swimming lessons)
  2. Herding three dogs and two cats
  3. Playing RPGs and doing a bit of pyrography in my spare time 🎮🔥

Welcome to the new Zendesk community experience and super excited to have all of you here with us!

 

Nintendo Bowser GIF by The Super Mario Bros. Movie