- The basics: Hi I am Ahmed. I am a technical architect in the customer service space based in Munich, Germany.
- Why I’m here: I’ve used Zendesk for 9 years. Participated actively in the community for the past 5+ years. Read almost every announcement, release note, and developer update. Participated in tens on EAPs, developed tens of apps, themes, ZIS bundles, action flows, middleware, and SunCo integrations. I engaged with hundreds of customers, staff and partners virtually and in-person. I use the community as inspiration to new ideas, understand user pain points, and challenge myself to come up with efficient solutions.
- Zendesk superpower: 3x Certified Zendesk Expert (Developer, Admin, and Explore analyst).
- Off the clock: I enjoy the sun every chance I get. Somewhere green for 10-20 thousand steps, then back to my screen(s). I appreciate minimalism, botanical gardens, clean code, and people who have single-word coffee orders.
Also this stolen meme represents me:
Greetings from Munich
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.