Hello everyone !
Glad to be here among the community. Long time lurker, I have started with a post and realised I hand’t introduced myself.
I am currently senior support agent in a french company.
I’ve been using zendesk for over ten years, dabbled with a lot of its features, mostly support, guide and explore. I always enjoyed making things easier, organising everything properly and automating whatever I could for I know firsthand that grinding through tickets endlessly can quickly become soul sucking.
I enjoy dancing (blues), cold weather, video games and cooking.
See you later on the forum :)