The basics: Hi everyone, I'm Tudor from Romania. Zendesk Certified Administrator (Expert), occasional Atlassian sidekick, and the person our company calls when Zapier needs taming and Okta convincing. I build things, break things, and occasionally Zap things that probably shouldn't be Zapped.
Why I'm here: I've been working with Zendesk for a few years now, managing a large instance and consulting on projects across the business. I still find new ways to push the platform and new ways it pushes back. Always happy to trade war stories and learn from the community.
Zendesk superpower: Turning 'that's not possible in Zendesk' into 'actually, here's how.
Off the clock: Gaming, travelling, and chasing good food, drinks, and coffee around the world; ideally while learning about local traditions and culture. Back home you'll find me wrenching on my car, pairing a brand new Audio Technica pickup with a vintage Onkyo amp because good sound has no expiry date, or falling down a rabbit hole about space, history, or engineering.
Fuelled almost entirely by curiosity and caffeine.