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Sharon17
November 19, 2025
Solved

Any Zendesk Sell alternatives recommendations?

  • November 19, 2025
  • 3 replies
  • 210 views

Hi everyone,

Due to the Zendesk Sell shutdown, our team started considering finding a new solution in advance. So, can you suggest any good alternatives to move to and why?

Thanks! 

      Best answer by Francis14
      Hi Sharon,
       
      With the upcoming shutdown of Zendesk Sell, it’s important to consider alternatives that suit your team’s needs. Popular options include HubSpot Sales Hub for its user-friendly interface and strong automation, Pipedrive for its visual pipeline and sales tracking, Salesforce Sales Cloud for extensive customization and enterprise features, Zoho CRM for affordability and AI insights, and Freshsales for its built-in communication tools and flexible pricing. When choosing a new solution, consider how each aligns with your processes, integrations, budget, and user experience, and take advantage of free trials to evaluate them. 

      3 replies

      Francis14
      Francis14EmployeeAnswer
      Employee
      November 19, 2025
      Hi Sharon,
       
      With the upcoming shutdown of Zendesk Sell, it’s important to consider alternatives that suit your team’s needs. Popular options include HubSpot Sales Hub for its user-friendly interface and strong automation, Pipedrive for its visual pipeline and sales tracking, Salesforce Sales Cloud for extensive customization and enterprise features, Zoho CRM for affordability and AI insights, and Freshsales for its built-in communication tools and flexible pricing. When choosing a new solution, consider how each aligns with your processes, integrations, budget, and user experience, and take advantage of free trials to evaluate them. 
        Sharon17Author
        January 28, 2026

        Thanks a lot, @francis14!

        Not sure if we're ready to use third-party integration, really want to keep everything inside Zendesk.

          Growthdot
          Growthdot
          Contributor
          May 7, 2026

          Hi ​@Sharon17 

          If keeping everything inside Zendesk is a priority, you can also look at a CRM and Deals app that works directly within Support. It allows you to manage deals, track sales opportunities, and connect them to tickets without switching platforms or relying on external CRM tools.

          You can find it on Zendesk Marketplace and try for free.

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