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sobiyaq
sobiyaq
July 25, 2023
Question

Api to get deleted records

  • July 25, 2023
  • 5 replies
  • 53 views

is there any api in zendesk sell to get deleted records of deal and other events? or any other way to get deleted records?

    5 replies

    N
    NolyEmployee
    Employee
    July 26, 2023

    Hi Sobiya,

    All deletions are permanent in Zendesk Sell and cannot be reverted by users. See: Can I recover leads, contacts, or deals that I deleted?

    Hope this helps.

    sobiyaq
    sobiyaqAuthor
    July 26, 2023

    Yeah, But i need to get those deleted records in any api or webhook.  

     

    N
    NolyEmployee
    Employee
    July 26, 2023

    Hi Sobiya,

    Once data is deleted in Sell, there is no way to recover it anymore even by using API or webhook. 

     

    sobiyaq
    sobiyaqAuthor
    July 28, 2023

    I am not asking the api to recover the deleted data,
    Is there any api to get deleted data(to know which data has been deleted)?
    or is there webhook to notify the data which has been deleted?

    N
    NolyEmployee
    Employee
    July 28, 2023

    Hi Sobiya,

    There are no endpoints that we can use to show a list of deleted data.

     

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