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Pulkit11
August 30, 2023
Question

Issue with adding a currency value field

  • August 30, 2023
  • 1 reply
  • 45 views

The deals I am entering in the Zendesk Sell, I have to specify more than one value fields for currency, so that the currency format can be invoked by default. But, while adding the field, I am not getting currency as one of the type for the field. Any solutions for that?

Thank you

    1 reply

    Anne17
    Anne17Employee
    Employee
    September 21, 2023
    Hello Pulkit,

    thank you for your Feedback on that.

    Unfortunately, multiple currencies in one deal are not possible.

    Here you can find more details on this topic:

    Using multiple currencies in Sell
    You may have a deal that has more than one currency attached to it, if so:
    • All reports for that deal are shown in the default currency for that deal.
    • Forecasting reports calculate the active deal value based on the current exchange rate.
    • Sales reports calculate the closed deal value based on the deal closing date exchange rate.
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