popup notification Sell | The place for Zendesk users to come together and share
Skip to main content
L
Lucia14
July 26, 2022
Question

popup notification Sell

  • July 26, 2022
  • 4 replies
  • 41 views

Hi all,

is there a way to invoke notifications message in SELL such as in SUPPORT(for example: client.invoke('notify', "Hi All!!"))?

 

Thanks.

    4 replies

    Tipene
    TipeneEmployee
    Employee
    July 29, 2022
    Hey Lucia,
     
    Unfortunately there isn't an equivalent to the notify action in Sell. If you'd like to share your use case, we could look in to alternative methods to achieve what you're hoping to do.
     
    Thanks!
     
    Tipene
    L
    Lucia14Author
    August 1, 2022

    Hi,

    thanks for your reply.

    I have developed a custom app that when an event occurs (in particular, when a deal goes through a specific stage) call an external asynchronosus service and i would that when the service return a response the user received a notification with a popup or other ...

    Tipene
    TipeneEmployee
    Employee
    August 2, 2022

    Thanks for clarifying for me!

    You might want to take a look at using a modal location to act as a notification in your Sell app. Here's a link to the documentation that goes in to more detail:

    https://developer.zendesk.com/api-reference/apps/apps-sell-api/modal/

    Let me know if you have any questions.

    Tipene

    Adnan13
    Adnan13
    August 28, 2022

    There is currently no equivalent to the notify action within Sell, which is a pity. Please feel free to contact me if you would like me to investigate alternative methods to achieve the results you are hoping for. As a notification in your Sell app, you may want to consider using a modal location as a way to inform your users. There is more information about this feature in the documentation, which can be found here:

    https://developer.zendesk.com/api-reference/apps/apps-sell-api/modal/?_ga=2.38974179.1773827186.1661679246-552103917.1660371909

    Terms & ConditionsAccessibility statement