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Bill23
Bill23
May 10, 2022
Question

Undo Unsubscribed email address

  • May 10, 2022
  • 1 reply
  • 30 views
I was testing the new way for clients to unsubscribe from emails within Zendesk Sell.  I used my account and now I would like to undo this action.  Please let me know what steps I need to take for this to happen. 

    1 reply

    Dane13
    Dane13Employee
    Employee
    May 28, 2022

    Hi Bill,

    I believe your question here is related to your first comment in Enabling customers to opt out of emails in Sell. If that's the case, you can just edit the values of "Opt Out" and "Unsubscribed at" field. Or you can just delete those fields completely. I have replied to you directly on this comment. Don't hesitate to respond if you have additional questions. 

    Cheers!

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