Can organizations define which data sources Knowledge Copilot uses when generating responses, and are there controls available to prioritize or restrict specific content repositories?
Question
Knowledge Copilot EAP: Knowledge Source and Data Governance
- Product Manager
Thank you for the feedback, and we’d like to learn more.
Currently, you can’t restrict use of certain categories/sections (or other) of the knowledge base, and you can guide the conversational assistant while you’re collaborating with it. Can you elaborate a bit on how you envision this solution - are you specifying categories and sections or something else? Would you want to set this up per conversation (so the user) or one off in general settings (as organisation)?
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