Zendesk EAP: Knowledge Copilot - article suggestions based on unrelated tickets

I am finding that when I review the tickets that Knowledge co-pilot is basing it’s new article suggestions on, they are often completely different topics to that of the suggestion. When I first chose to skip a suggestion such as this I was presented with a feedback form to explain my reasoning, however now there is no form and I just see a toast notification saying ‘Recommendation declined: Your feedback helps us improve recommendations” - however I haven’t given any feedback as there is no longer an opportunity to.