Hide Groups from request assignment.

I tried to upload the current private party app but not allowed since it is version 2.  I am very interested to know:

1. an ETA for releasing V2?

2. can I be notified when it becomes available?

3. I hope it doesn't cost extra!

Thank you, Mare

18547870908 any update on when V2 will be released? Thanks

8459888888 -- The app I referenced earlier in this thread has been added to the Zendesk Marketplace and can be found here. It's called Assignee Mask and is largely the same as the old Zendesk Labs app, except that it's framework V2, is a little more performant, and you can apply the rules globally to all agents if you choose to rather than specifying targeted groups or orgs. Would this work for you until the native version is added?

Assignee Mask looks promising but it looks like you need to get into the API just to find a group id to mask -- as it looks like it requires the id rather than the group name.  I've never gotten involved in the API.  Any ETA on when the native version might be available?  thank you!  Mare

Mare

To quickly find the Group ID in Support, Go to Admin>People>Group then right click over a group name and select copy link address:

Paste that link somewhere and the Group ID will be at the end of the URL...

Thank you -- I searched for an easy way to find the group id and did not find this.  I'll look at implementing this Assignee Mask. 

Any ETA on implementing the native version?

360897525527

If you have multiple groups as I have in my organization, you can use the API command to get a list of all your group id without having to individually click on each group.

domain.zendesk.com/GET /api/v2/groups.json

Hello, 

v2 of the Assignment Control app is now available for those on this thread that seem to be waiting for it.

Does it take awhile to update?  I assigned some group ids to hide from the assignee menu and they still show.  Refreshed and logged out and back in but still not updated. The Assignee Mask app was working well and was immediate.  Thank you!