We need the ability to have side conversations visible when we go to print the entire ticket. Those side conversations are still equally as important as the rest of the conversation thread.
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Printing Side Conversations
Hello
After years, we are still waiting for the option to print side conversations, for compliance reasons.
@josé17 / everyone:
The ability to print side convos has just been released. See announcement here: https://support.zendesk.com/hc/en-us/articles/8984321718938-Announcing-the-ability-to-print-side-conversations
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